Compliance
Data subject access request (DSAR), explained
The controller must respond without undue delay and within one month, extendable by two further months for complex requests, and the response is free unless the request is manifestly unfounded or excessive. Because the deadline runs regardless of how the data is stored, the practical burden falls on being able to find everything about one person across every system quickly.
How Enclessa uses it
Enclessa provides a data-subject export in the People module that assembles what the platform holds about one person, alongside a full organisation export in open formats. Content in end-to-end encrypted conversations is stored as ciphertext and Enclessa holds no key for it, so it cannot be produced by the operator in response to any request — a limit of the architecture, stated rather than worked around.
