Constraint, then answer
What a public body has to answer for
01The data may not leave the jurisdiction
Hosted in the EU, dedicated where that is required
The hosted service runs in one European region. Where a residency mandate goes further, the Enterprise plan provides a dedicated deployment in a region you name, operated and updated by us rather than handed to you.
Read more02Somebody will ask who saw what
An audit log that is not optional
Administrative action is recorded with the organisation it belongs to, and document downloads in the People module are audited individually.
Read more03Retention is a duty in both directions
Retention and legal hold
Retention is set per organisation, and a legal hold refuses an erasure by naming itself, so nothing is deleted that was supposed to be kept.
Read more04The exit has to be real
Export without a conversation
A full organisation export covers the data the platform holds, and the underlying data model and API are documented.
Read more
Public administration
Readable by an auditor
- Hosting
- European Union, single region
- Published
- Architecture, data model and OpenAPI surface
- Audit
- Administrative action logged per organisation
- Retention
- Configurable per organisation, with legal hold
- Dedicated deployment
- On Enterprise, in a region you name, run by us

FAQ
Public sector: questions
- Yes. The hosted service runs in a single European Union region, and the seller is established in Germany. There is no regional data residency choice within the shared service; where a specific location is mandated, the Enterprise plan provides a dedicated deployment in a region you name, which we operate.
- No. Enclessa is a hosted service and the software is not distributed to anybody, so there is nothing to install. Where a mandate requires a deployment of its own, a public body buys one on the Enterprise plan: dedicated infrastructure in a region it names, operated and updated by us rather than by its own staff.
- Yes. Administrative action is written to an audit log scoped to the organisation, and in the People module every document download is recorded with who took it and when.
Other sectors
The same platform, from another position
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