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What is Seat-based pricing?

Seat-based pricing charges a fixed amount for each person who can use a product, so the bill is the seat price multiplied by the number of people rather than by how much they use it.

Updated

  • Per-seat pricing
  • Per-user pricing
A seat is an active member. Bots, guests and deactivated people are not counted.

Commercial

Seat-based pricing, explained

Its appeal is predictability on both sides. A buyer can forecast the cost from headcount without modelling behaviour, and a vendor gets revenue that does not swing with usage. The alternatives — usage-based, tiered by storage, or a flat platform fee — each move that uncertainty somewhere else rather than removing it.

The question that actually determines the invoice is what counts as a seat, and it varies more than buyers expect. Automation accounts, external guests, deactivated people and people who were invited but never signed in are treated differently by different vendors, and a definition that counts all of them can add a fifth to the bill of an organisation with a lot of integrations.

How Enclessa uses it

Enclessa is priced per member per month. A seat is an active member of an organisation and excludes bot accounts, guests and deactivated people — that is what the platform’s own usage counter already measures, not a marketing definition. The Free plan covers up to ten members with no time limit, no payment card and no expiry.