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Glossary · Platform

Room mode

A room mode is the fixed property of a conversation that decides whether the server can read its contents, chosen when the room is created and never changed afterwards.

Updated

What Room mode means

Most collaboration products answer the encryption question once, for the whole product, and then live with the consequences. Encrypt everything and search, retention, export and compliance become impossible; encrypt nothing and the confidential conversation has nowhere to go. Both answers are defensible and both are wrong for at least half of what a company actually does in a day.

A room mode moves the decision down to the room, where the sensitivity actually varies. The engineering channel that needs to be searchable in two years and the conversation about a redundancy have genuinely different requirements, and pretending otherwise forces one of them into the wrong place.

The mode has to be immutable, and the reason is arithmetic rather than policy. Switching an encrypted room to a readable one would expose history that was written under a different promise; switching a readable room to an encrypted one would leave the existing history permanently unopenable while appearing to protect it. Neither is a setting worth offering.

How Enclessa uses it

Enclessa has two room modes. `e2ee` covers direct messages and group direct messages, which are end-to-end encrypted with MLS and unreadable by the server. `managed` covers channels, which the server can read so that full-text search, retention rules and organisation export work on them. The mode is displayed in the room, and a room cannot be converted from one to the other.

Read further

The security page explains how Enclessa protects data and which certifications it does not hold. The trust centre covers the processing agreement, the subprocessors and the residency position. The FAQ answers the questions buyers ask most often.

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