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Use case · people

The first day, without the spreadsheet nobody owns

Enclessa onboards a new colleague from a single employee record: creating the record provisions the account, adds them to the teams and channels their role implies, gives them the boards they work on and starts their working-time schedule. Documents that have to be read are issued with an acknowledgement and their downloads are audited, employment and reporting line are stored as dated periods rather than fields that get overwritten, and offboarding revokes the same things in a defined order rather than by memory.

Updated

Starts from
The employee record, not a checklist
Provisions
Account, teams, channels, boards, time tracking
Documents
Versioned, with required acknowledgements and audited download
History
Employment and reporting line as effective-dated periods
Offboarding
Revokes in order and hands work over
Needs
The People module — the Business plan

The situation

Somebody starts on the first of the month. Between now and then, an account has to exist, they have to be in the right teams and channels, they need the boards their work lives on, a working-time schedule and a holiday entitlement, a contract and a handful of policies they have to confirm they have read, and a manager relationship that payroll and everybody else agrees on.

What goes wrong when this is spread across four products

  • The checklist is the only thing holding it together

    A document lists twenty steps across six products. It works while the person who wrote it is there and paying attention, and it fails quietly the first time somebody is on holiday during a start date.

  • The same person is created four times

    A chat account, an HR record, a project tool seat and a payroll line, none of which know about each other, all of which have to be kept in step by hand, and one of which will still be active a year after the person leaves.

  • Nobody can prove the policy was read

    The handbook was emailed. Whether it was opened, by whom, and which version they got is not a question the email can answer, and it is exactly the question that gets asked later.

  • History gets overwritten

    When somebody changes team, the field changes. The question “who did this person report to last March” then has no answer that anybody trusts, which matters for approvals, for audits and for arguments.

How Enclessa handles it

  1. Create the person before they exist as an account

    Add the employee record with their unit, position, location and start date. A record does not require a login, so somebody joining next month, or somebody who will never use the platform at all, is still a first-class person in the org chart rather than a placeholder.

  2. Let the record provision the access

    Run onboarding from the record. It creates the account and adds them to the teams, channels and boards their position implies, and starts their time tracking, rather than producing a list for a human to work through. What is granted is derived from the same permission model that governs everybody else.

  3. Set the working time before the first week, not after it

    Give them a working schedule with the right hours and the right holiday calendar, and open their holiday entitlement as a ledger. Attendance and project time are recorded separately from the first day, so the first month of hours is usable rather than an approximation.

  4. Issue the documents that have to be acknowledged

    Put the contract, the handbook and the policies into their document categories with the versions that apply. Documents that require an acknowledgement record who confirmed which version and when, and every download is audited individually.

  5. Introduce them where the work actually is

    The channels they were added to are the ones their team already uses, so the history is there to read rather than being forwarded to them. Boards show what is in flight and, because a card links back to the conversation it came from, the reasoning is one click away.

  6. Use the same machinery when they leave

    Offboarding revokes access in a defined order and hands work over rather than orphaning it, and the employment record closes as a dated period. Nothing has to be remembered, and nothing is left switched on because it was on a different list.

Which plan this needs

The full sequence needs the People module, which is on the Business plan, and it uses the Time module on the same plan for schedules and entitlement. On lower plans you can still add somebody to the right teams and channels by hand — what you do not get is the record that drives it and the audit trail that proves it happened.

Compare the plans

What this will not do

Stated here rather than discovered after signing up.

  • People and Time are modules. They are off until an operator switches them on for the organisation, and they are not part of the Free or Starter plans.
  • There is no payroll. Enclessa holds the records payroll needs and does not calculate or pay anybody.
  • There is no recruiting or applicant tracking, so onboarding starts at the point somebody has accepted, not before.
  • There is no single sign-on and no SCIM provisioning, so accounts are created in Enclessa rather than synchronised from your identity provider.
  • Provisioning reaches Enclessa. It does not create accounts in other companies’ products, and there is no connector that would let it.

Questions

Onboarding a new colleague: common questions

  • Yes, within Enclessa. Onboarding runs from the employee record and provisions the account, the teams, the channels, the boards and the time tracking, rather than producing a checklist for somebody to execute by hand. It does not reach into other companies’ products.
  • Yes. Documents are versioned and can require an acknowledgement, which records who confirmed which version and when. Document downloads are audited individually.
  • Yes. An employee record does not require a login, so people who do not use the platform still appear in the org chart and in reporting.
  • Offboarding revokes access in a defined order and hands their work over, and the employment record closes as a dated period rather than being deleted, so the history of who reported to whom stays answerable.
  • No, and there is no single sign-on to use. Enclessa has no SAML, OpenID Connect or SCIM support, so accounts are created here rather than provisioned from an identity provider.

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